Q: Do you offer customized service? 

A:  Yes, our company has its own technical team and production team and we can design and make production for you according to your needs. 

Q:Can we inspect the machines before delivery?

A: Welcome to inspect your machines.

Q:How long is the warranty period of your machine?

A: 3 year without normal wear parts,machine itself life guaranteed.

A: We have 3-year warranty that if any part problem during your warranty time due to bad quality not caused by labors mistakes, we will send you new free one.

Q:Do you provide equipment installation service?

A: Yes, our technical/engineer team will go to your factory to install it for you.

Q:How do you provide after-sales service?

A: We will send you the related manual and video. If you have any questions, you can make a video call at any time. We will connect with the technical department and provide 24-hour service to solve your problems. If you need on-site service, we can go to your factory to serve you.

Q:If we show you the layout of our factory,can you help to design the whole production line? 

A: We can provide layout design service after receiving the size of customer's factory layout.

Q:If we have samples of new products,can you help to analyze and design the machine? 

A: Yes,we can help to analyze,design and test the new products based on the specific requirements you provided.