Q： Do you offer customized service？ 

A：  Yes, our company has its own technical team and production team and we can design and make production for you according to your needs. 

Q：Can we inspect the machines before delivery？

A： Welcome to inspect your machines.

Q：How long is the warranty period of your machine?

A： 3 year without normal wear parts,machine itself life guaranteed.

A： We have 3-year warranty that if any part problem during your warranty time due to bad quality not caused by labors mistakes, we will send you new free one.

Q：Do you provide equipment installation service？

A： Yes, our technical/engineer team will go to your factory to install it for you.

Q：How do you provide after-sales service？

A： We will send you the related manual and video. If you have any questions, you can make a video call at any time. We will connect with the technical department and provide 24-hour service to solve your problems. If you need on-site service, we can go to your factory to serve you.

Q：If we show you the layout of our factory,can you help to design the whole production line? 

A： We can provide layout design service after receiving the size of customer's factory layout.

Q：If we have samples of new products,can you help to analyze and design the machine? 

A： Yes,we can help to analyze,design and test the new products based on the specific requirements you provided.